MaxAdz Payment Agreement
Last Updated: September 16, 2026
Thank you for using MaxAdz ("MaxAdz", "we", "us", or "our"). This Payment Agreement ("Agreement") governs the purchase and use of credits and other paid services available through MaxAdz.art and its localized versions.
By purchasing credits or using any paid service on MaxAdz, you ("User" or "you") acknowledge that you have read, understood, and agreed to this Agreement, together with our Terms of Service, Privacy Policy, and other applicable policies.
1. Paid Services
MaxAdz currently provides paid services primarily through a credit-based payment model.
Users may purchase credits through the payment options made available on MaxAdz. After a successful payment, the corresponding credits will be added to the User's MaxAdz account.
Credits may be used to access eligible MaxAdz features and services, including, where applicable, image generation, video generation, content creation, and other AI-powered services displayed on the platform.
MaxAdz does not currently provide subscription or automatic renewal services. Purchasing credits does not create a recurring subscription, and Users will not be automatically charged for future credit purchases.
2. Credits
Credits are virtual service units used within MaxAdz. The number of credits included in each credit package will be clearly displayed on the relevant purchase page before payment.
Different MaxAdz features, models, generation settings, or services may require different amounts of credits. The applicable credit cost will be displayed or otherwise communicated to the User before or when the relevant service is used.
Once credits have been successfully added to a User's account, the User may use those credits for eligible MaxAdz services in accordance with the applicable credit consumption rules.
Credits are intended solely for use within MaxAdz and have no cash value. Unless otherwise expressly stated by MaxAdz or required by applicable law, credits cannot be exchanged, transferred, sold, or redeemed for cash.
3. Pricing
The price, currency, number of credits, and other relevant information for each credit package will be displayed on the MaxAdz payment page before the User confirms the purchase.
For Users in Indonesia, MaxAdz may provide local Indonesian payment methods and display prices in Indonesian Rupiah (IDR).
Prices may vary depending on the credit package, payment method, applicable taxes, promotions, or other commercial factors. MaxAdz reserves the right to adjust the price of credit packages and the credit consumption requirements of its services from time to time.
Any price adjustment will not retroactively change a completed transaction.
4. Payment Methods
Users may make payments using the Indonesian local payment methods supported and displayed on MaxAdz at the time of purchase. Available payment methods may be provided through third-party payment service providers and may vary over time.
Users are responsible for providing accurate and valid payment information and for ensuring that they are authorized to use the selected payment method.
A purchase is considered completed only after MaxAdz or its authorized payment service provider confirms successful payment.
5. Credit Delivery
After successful payment, the purchased credits will normally be credited automatically to the User's MaxAdz account. Users should ensure that they are logged into the correct MaxAdz account before making a purchase.
If payment has been successfully completed but the corresponding credits are not credited to the User's account within a reasonable period, the User should contact MaxAdz customer support and provide relevant transaction information for verification.
MaxAdz may verify the payment status with the relevant payment service provider before issuing or restoring credits.
6. Credit Consumption
When a User initiates an eligible paid service, the corresponding number of credits may be deducted from the User's account according to the credit consumption rules applicable at that time.
Credit consumption may vary depending on factors including the selected service, AI model, output type, generation settings, duration, resolution, or other service parameters. Users should review the applicable credit cost before confirming a generation or other paid action.
MaxAdz may update credit consumption rules as its products, models, costs, and services evolve. Updated consumption rules will apply to future use after they become effective.
7. Failed or Interrupted Generation
Due to technical limitations inherent in AI and online services, generation tasks may occasionally fail, be interrupted, time out, or otherwise not complete successfully.
Where MaxAdz determines that a generation task failed due to a verified technical issue attributable to the MaxAdz platform and the intended service was not successfully delivered, MaxAdz may, depending on the circumstances, automatically return the relevant credits or restore them after verification.
Credit restoration will generally be made in the form of MaxAdz credits rather than cash.
Failures caused by User actions, unsupported inputs, violation of platform rules, network conditions outside MaxAdz's reasonable control, or third-party services may not qualify for credit restoration.
8. Refund Policy
Except where required by applicable law or expressly stated otherwise by MaxAdz, completed purchases of credits are generally non-refundable once the credits have been successfully credited to the User's account.
Credits that have already been used or consumed for MaxAdz services are not eligible for cash refunds.
If a User believes that they have been charged incorrectly, charged more than once for the same transaction, or completed payment without receiving the corresponding credits, the User may contact MaxAdz customer support for review.
Where a refund is required by applicable law or approved by MaxAdz after verification, the refund may be processed through the original payment method where technically and commercially possible. Processing times may depend on the applicable bank, payment institution, or third-party payment provider.
9. Promotions and Bonus Credits
MaxAdz may occasionally provide promotional prices, discount codes, free credits, bonus credits, trial credits, or other promotional benefits.
Promotional or complimentary credits may be subject to separate conditions, including validity periods, usage restrictions, or eligibility requirements. Unless otherwise expressly stated, promotional or complimentary credits cannot be redeemed for cash and are not eligible for refunds.
MaxAdz reserves the right to modify or terminate promotional activities in accordance with the applicable promotion rules and applicable law.
10. Third-Party Payment Services
Payments may be processed by third-party payment service providers. When using a third-party payment service, Users may also be subject to the terms, privacy policies, fees, processing rules, and other requirements of that payment provider.
MaxAdz is not responsible for delays, interruptions, declined transactions, or other issues caused solely by third-party payment providers, banks, telecommunications networks, or other external payment infrastructure beyond MaxAdz's reasonable control.
However, MaxAdz may provide reasonable assistance in verifying transactions relating to purchases made through the MaxAdz platform.
11. Taxes and Fees
Users are responsible for any taxes, bank charges, transaction fees, or other charges applicable to their purchase, except where such amounts are expressly included in the displayed purchase price or required to be collected by MaxAdz under applicable law.
The final amount payable will be displayed or communicated to the User before payment confirmation where required.
12. Account and Payment Security
Users are responsible for maintaining the confidentiality and security of their MaxAdz account and payment credentials. Users must not allow unauthorized persons to use their account or payment methods.
If a User becomes aware of unauthorized account activity or an unauthorized payment associated with MaxAdz, the User should contact MaxAdz customer support as soon as reasonably possible.
MaxAdz may temporarily restrict payment or account functions where reasonably necessary to investigate suspected fraud, unauthorized transactions, abuse, or security risks.
13. Prohibited Payment Activities
Users must not engage in fraudulent payments, unauthorized payment activities, chargeback abuse, exploitation of promotional programs, resale of credits without authorization, or other activities intended to improperly obtain MaxAdz services or credits.
Where MaxAdz reasonably determines that an account is involved in fraudulent or abusive payment activity, MaxAdz may take appropriate measures in accordance with applicable law and its Terms of Service, including restricting the relevant account, suspending payment functionality, or reversing improperly obtained credits.
14. Changes to Paid Services
MaxAdz may introduce, modify, or discontinue credit packages, payment methods, AI models, generation services, or other paid features as the platform develops. MaxAdz may also update the number of credits required for particular services.
Such changes will apply prospectively and will not alter the price or credit amount of transactions already successfully completed, except where required by law or necessary to correct an obvious error.
15. Limitation of Liability
MaxAdz will use commercially reasonable efforts to maintain the availability and reliability of its payment and credit services.
However, to the extent permitted by applicable law, MaxAdz shall not be responsible for losses resulting solely from circumstances beyond its reasonable control, including failures of third-party payment providers, banking systems, telecommunications networks, internet infrastructure, force majeure events, or unauthorized use caused by the User's failure to reasonably secure their account.
Nothing in this Agreement excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under applicable law.
16. Amendments
MaxAdz may update this Payment Agreement from time to time to reflect changes to our services, payment methods, business practices, or applicable legal requirements.
Where appropriate or required by applicable law, material changes will be communicated through the MaxAdz website, platform notification, or other reasonable means. The updated Agreement will apply from the stated effective date.
17. Relationship with Other Terms
This Payment Agreement forms part of the terms governing the User's use of MaxAdz.
If there is any conflict between this Payment Agreement and specific terms applicable to a particular promotion, payment method, or paid service, the specific terms applicable to that transaction or service will prevail to the extent of the conflict, unless otherwise required by applicable law.
18. Contact Us
If you have any questions regarding payments, credit purchases, missing credits, duplicate charges, or other payment-related matters, please contact MaxAdz customer support through the contact methods displayed on the MaxAdz website.
When contacting support regarding a payment issue, Users may be asked to provide information reasonably necessary to verify the transaction, such as the MaxAdz account, transaction ID, payment time, payment amount, and proof of payment.
Important Notice
MaxAdz currently operates on a credit-purchase basis and does not provide automatic subscription or recurring billing services. Users make each credit purchase separately and may use the purchased credits for eligible MaxAdz services according to the applicable credit consumption rules.